The Essence of Excellence Chris Butterworth and Peter Hines

The Essence of Excellence 

Creating a Culture of Continuous Improvement

Peter Hines and Chris Butterworth

Published by S A Partners

Winner of the Shingo Publication Award (2019).


The authors researched over 100 companies worldwide to find out what it is that separates the really great from the merely good. The answer they concluded, lies in the mindset, the language, the confidence and the sheer passion for excellence. 

In this book they explore what they learned, develop a framework for their thinking and illustrate this with examples, cases and anecdotes from those organisations that have captured the Essence of Excellence. This is guaranteed to inspire and guide you in your own search for excellence. 

A must-read reference book .....learn from some of the best experts in Lean!

Philippe Brun, STMicroelectronics

Peter and Chris do a great job of providing a picture of what it takes to turn engaged people into excellent results.

Jeff Liker, Author

4+1 Embedding a Culture of Continuous Improvement Chris Butterworth Brendon Harder Morgan Jones


Embedding a Culture of Continuous Improvement in Financial Services

Dr Morgan L Jones, Chris Butterworth and Brenton Harder

Winner of the Shingo Publication Award (2019).

In this book, the authors combine their seventy years of collective experience in Lean and business improvement to present 5 basic habits to the reader that are easy to learn yet take years to master. A Culture of Continuous Improvement in your organisation will start to develop almost as soon as the habits are applied and continue to mature as they are mastered. 

This practical guide includes tips and examples from case studies in two of the world’s leading banking organisations, demonstrating how the Culture of Continuous Improvement has been applied in real-world situations. 


The authors also discuss the underlying neuroscience to explain why these habits actually work. Essential reading for leaders and business improvement professionals alike.

This book summarises in a nutshell what C I is about. Though focussed on financial services, it is a must read for every leader who wants to improve their business. It captures the C I essentials to transform your business to become best in class.

Shingo Institute Align Book Edited by Chris Butterworth

Enterprise Alignment & Results

Published by the Shingo Institute 

Edited by Chris Butterworth

To succeed, an organisation must cultivate management systems that effectively align their work and behaviours with principles and direction.


These systems should be simple, comprehensible, actionable and standardised. Establishing alignment in every value stream of an organisation will ultimately create value for the customer and produce the desired results. This alignment stems from an understanding of why an organisation exists, where it is going and how it will get there. 

This book from the Shingo Model Series, guides readers to understand how to create alignment within their organisation, thereby increasing the consistency of delivering ideal results.